Terms & Conditions

Last updated: 28 August 2026

This document is an electronic record generated under the provisions of the Information Technology Act, 2000 and the applicable rules, including any amendments. This document is published in line with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of the website’s terms of use, privacy policy, and rules for user access and interaction on https://www.viasz.com.

These terms and conditions ("Terms") govern use of websites, ERP software, and messaging services operated by Viasz Infotech India Private Limited ("Viasz", "we", "us", or "our").

1. Introduction

2. Services

Viasz provides garments / textile ERP software and related communication features, including WhatsApp Business Platform / Meta API messaging for business notifications and support. Access to paid modules, implementations, and subscriptions is subject to the commercial agreement between you and Viasz.

3. Acceptable use

You must not:

You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited behaviour includes transmitting offensive or unlawful content or disrupting the normal operation of the site.

4. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account. We may:

at any time in our sole discretion without notice or explanation, including where we reasonably believe these Terms have been breached. You may request cancellation of your account by emailing support@viasz.com.

5. Product & Service Information

We aim to provide accurate descriptions and pricing of our products and services on the website. However, we do not guarantee that the information, including availability and pricing, is always accurate, complete, or current. We reserve the right to correct errors and update information without prior notice.

6. Messaging

WhatsApp messages are sent only as configured by your organization and as allowed by applicable platform rules. Recipients may opt out of promotional messages where required. You remain responsible for the content of messages sent through your account and for obtaining any consents required under applicable law.

7. Third-Party Links

Our website may contain links to third-party websites that are not under our control. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own risk.

8. Intellectual Property Rights

All content on this site — including text, images, graphics, logos, and software — is owned or licensed by Viasz Infotech India Private Limited and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.

9. Limitation of Liability

To the extent permitted by law, Viasz Infotech India Private Limited shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the website, including but not limited to damages for loss of profits, data, or other intangible losses.

10. Disclaimer of Warranties

This website and our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the site will always be available, secure, or free from errors or viruses.

11. Indemnity

You agree to indemnify, defend, and hold harmless Viasz Infotech India Private Limited and its affiliates, directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the website or your violation of these Terms & Conditions.

12. Refunds and cancellations

Payments, cancellations, and refunds are governed by our Refund and Cancellation Policy.

13. Privacy

Personal data is handled as described in our Privacy Policy.

14. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. We recommend checking this page periodically for updates.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these terms, your use of the website, or our services shall be subject to the exclusive jurisdiction of the courts located in Tiruppur, Tamil Nadu, India.

16. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Viasz Infotech India Private Limited

Email: support@viasz.com
Phone / WhatsApp: +91 99431 12222

Address: 3/272A, First Floor, Sindhu Textiles Street, Sakthi Nagar, KK Pudur (PO), Avinashi, Tiruppur District, Tamil Nadu 641654, India